Emergency water extraction is the first phase of any water damage restoration job. Before drying can begin, before structural assessment can happen, before insurance can scope the loss — the standing water has to come out, fast.
Why truck-mounted matters
Portable extraction units pull about 12-15 gallons of water per hour through a wand. Truck-mounted units pull 40-60 gallons per hour through a 1.5-inch hose. For a flooded basement with 1-2 inches of water across a 1,000-square-foot finished floor — roughly 600 gallons — that means 10+ hours of portable work versus 2-3 hours truck-mounted.
Speed is not vanity. Every minute that water sits on hardwood, the wood cups further. Every minute on carpet, the pad swells and bonds to the subfloor. Every minute on drywall, the wicking continues up the studs. Faster extraction = less collateral damage = lower restoration cost.
Our extraction process
- On arrival, walk-through with you to identify source and shut off water if needed.
- Moisture mapping with meters and thermal imaging to identify hidden water.
- Truck-mounted extraction across all affected areas.
- Removal of unsalvageable materials (saturated pad, soaked insulation, etc).
- Wet vacuum on contained zones.
- Documentation of moisture readings before drying setup begins.
Related services
- Full water damage restoration overview
- Structural drying
- Water leak detection
- Industrial dehumidification
FAQs
How fast can you respond?
2-hour on-site guarantee anywhere in Hamilton County. Most Hamilton County addresses are 15-45 minutes from our Noblesville HQ.
Do I need to file a claim first?
No. We begin emergency extraction immediately.
What types of water do you extract?
All three IICRC categories: Category 1 (clean water from supply lines), Category 2 (gray water from appliances or some flooding), Category 3 (black water from sewage backups). Category 3 requires specialized PPE — see our sewage cleanup page.